Life insurance leader Ceylinco Life has announced the appointment of Mrs Upamalika Ratnayake as the company’s Chief Digital Officer (CDO) with immediate effect, to lead digital innovation in processes and product delivery.
Mrs Ratnayake, who has served Ceylinco Life for 17 years, was the company’s first Chief Information Officer (CIO).
A Member of the British Computer Society (MBCS), the Australian Computer Society and a Chartered IT professional, she holds several other professional qualifications in IT including CISA (ISACA) and an MSc in Computer Science (MCS) from the University of Colombo School of Computing. In 2013, Mrs Ratnayake had the distinction of being adjudged Female ICT Leader of the Year by the South East Asia Regional Computer Confederation (SEARCC), a forum of national Information Technology professional societies in the Asia Pacific region.
“Upamalika has extensive experience in IT, IT auditing and General Banking, having served the Peoples Bank and the Auditor General’s Department before she joined Ceylinco Life,” the company’s Managing Director/CEO Mr R. Renganathan said. “She has led many digitalisation initiatives at Ceylinco Life and will continue to be the lead person in many planned IT developments.”
As Chief Digital Officer of Ceylinco Life Mrs Ratnayake is expected, among other functions, to map digital capabilities to strategic priorities, serve as the executive sponsor for digital process innovation, develop and administer Ceylinco Life’s digital project portfolio, and be the “executive intermediary” during delivery, Mr Renganathan added.
A past pupil of Visakha Vidyalaya, Colombo, Mrs Ratnayake’s forte is Information Systems and IS Audit. She is credited, among others, of being the ‘live wire’ in the implementation of the company’s core Insurance Policy Administration software (Life Asia), and design and development of Ceylinco Life’s Auto Underwriting System (Ausys).The market leader in Sri Lanka’s life insurance sector since 2004, Ceylinco Life has close to a million lives covered by active policies. The company is acknowledged as the benchmark for innovation in the local insurance industry for its work in product research and development, customer service, professional development and corporate social responsibility.